Innovation for the Depositor Experience Leads to Collaboration
The Vectre and BlueFingerprint are excited to announce an initial collaboration between the two companies to allow a more streamlined sales and residence personalization approach for new development projects through both the YourTour platform and the BlueFingerprint platform. Our two teams were challenged by a mutual client to create a better, more seamless sales and finish selections experience for depositors.
Hoyle Koontz, Partner with The Vectre, states, “Our team knows how hard sales teams work to sell the vision for what’s to come in these new development projects. We built the YourTour platform to amplify those efforts. And we know the importance of delivering a residence personalization experience to establish critical expectations of what the depositor’s new residence - their home - will look like the moment they become residents in the community. Nobody has more experience with that than BlueFingerprint.”
BlueFingerprint’s Suzanne Allen said, “Our team’s expertise in personalization, along with our proven software, is a natural complement to The Vectre’s YourTour platform. Together, we can provide a seamless process for communities that results in an enhanced resident experience.”
Our collaboration with BlueFingerprint, the senior living industry’s top personalization platform, helps to create a more robust experience for the depositor while creating communication efficiencies and risk mitigation for construction teams and owners. Collaborative goals for the partnership include:
Establishing a more robust, seamless experience for the depositor.
Enabling sales teams to better manage depositor expectations and preferences.
Creating depositor excitement and maintaining retention.
Enabling clear communication and efficiencies through the construction process to maintain deadlines.
Mitigation of risks associated with human errors, negative depositor experiences, trade scheduling, and cost overruns.
Providing confidence to all parties as part of a larger community brand experience focused on the future resident.
Through 3D visualization elements provided by architectural and/or 3D visualization partners, integration of these assets intoYourTour can assist sales teams to set appropriate depositor expectations and formulate finish palette preferences at a designated point within the development timeline. Sales teams can begin to manage finish palette preferences as part of YourTour’s focus on personalization. BlueFingerprint can be accessed to record preferences and direct depositor feedback much earlier than traditional community engagements.
Typical finish selection palettes within a senior living apartment kitchen.
For more information and a demonstration of the YourTour and BlueFingerprint platforms, please contact Suzanne Allen, Partner with BlueFingerprint, at suzanne.allen@bluefingerprint.com or Hoyle Koontz, Partner with The Vectre, at hoyle@thevectre.com. If you’re at LeadingAge in Denver this year, please stop by our booths. We can be found side by side in the Expo Hall. The Vectre is in booth #2731 and BlueFingerprint is in booth #2732.